Terms and Conditions

If you do not agree with these terms and conditions, do not meet the age of consent, or your location restricts access to our services, please refrain from accessing this website.

You must confirm that you meet the legal age requirement to make purchases from this website.

Placing an order or making a payment implies your understanding and acceptance of these terms and conditions. You are legally bound by these terms, which constitute the complete agreement between you and octopusghostwriters.com.

Definitions

Website: All web pages and content are found on octopusghostwriters.com.
Customer: “You” refers to the customers of this website, including those who submit an order.
Company: “We” refers to octopusghostwriters.com, a company registered under state laws.
Products & Services: All services and products that are offered by octopusghostwriters.com.
Order: Orders received via email or phone to purchase services or products, with payment options including credit card or bank wire transfer.

Terms of Services

Before placing an order or making a payment, carefully review these terms and conditions.

Return Policies

Due to the nature of our products, we do not have a return policy for fulfilled orders. Adjustments for quality standards, such as editing and proofreading, undergo a revision process for client assistance. Customer satisfaction is our priority.

If a fulfilled order deviates from initial specifications, an internal review will be conducted. Based on this, we will revise the delivered product at no extra cost.

Revisions

Each package has its revision policy. Revisions are available within 5 to 10 days after the order enters the “Waiting for Client Approval” state. The specific review period is determined by the purchased package.

Refund Policy

Refunds are processed on an individual basis. We work collaboratively to address client concerns.

Refunds may be considered for orders not assigned to the team or initiated at the refund request. Refunds are not limited to this circumstance and may be evaluated for exceptional reasons.

Issued refunds take 5 to 15 days to reflect. A processing fee of USD 250 or 5% of the order amount (whichever is greater) applies. Confirmation of refund acceptance and a refund notification will be sent to the email provided during checkout.

Refunds are granted under specific conditions outlined below:

Change of Decision

A refund is applicable due to the change of mind with the following considerations:

A customer can request a refund before our team starts the project. If you change your mind and want to cancel your project after purchase, you can request a refund within an hour of ordering.
A partial refund is available if requested after the project starts, and one revision round is provided. We value our team’s efforts through significant compensation, hence the partial refund.

Delayed Delivery

We uphold “On Time Delivery.” Refund for delayed delivery is possible with the following considerations:

If we are unable to deliver the requested service punctually after at least three attempts from your end to communicate with us, a refund is viable upon documented evidence of our fault.
A grace period of 10 to 15 days for delivery is provided, with deductions from the refund to compensate our team fairly for completed work.

External Influences

External factors, including uncontrollable events like natural disasters, will not warrant a refund or refund claim.

Non-Applicable Refund Cases

Minor technical delays like grammar or reference issues, refund with mutual agreement, partial, or future discounts.
Delays from the client won’t lead to a refund.
No refund for the low word count.

Refund Timeframe

The refund time frame is within ten days of initial submission or delivery, with no revisions. Refunds aren’t possible after this period. Refund terms must be noted when ordering.

Service and Price Changes

Prices and discounts may change without notice. We can modify or discontinue the Service (or part) anytime without notice. We won’t be liable to you or third parties for modifications, price changes, suspensions, or discontinuations of the service.

Website Content

All captivating content showcased on our website, including narratives, visuals, and text, remains the sole property of Octopus Ghostwriters. Usage of website content requires prior written consent from Octopus Ghostwriters. Users are strictly prohibited from distributing, altering, transferring, downloading, or reposting any website content, either wholly or partially, for commercial or personal gain without explicit permission.

Limitations

Users must adhere to the following constraints while utilizing the exceptional services offered by Octopus Ghostwriters:

Avoid activities violating international or national regulations.
Unsolicited ads or promotional materials, such as spam, are not to be sent or secured.
Impersonation of individuals, companies, or entities is prohibited.
Rights of others must not be violated.
Participation in threatening, fraudulent, unlawful, damaging, or related activities is prohibited.
Hindering other users’ access to Octopus Ghostwriters is not allowed.
Actions causing offense or harm to Octopus Ghostwriters, its services, or users should be avoided.

Further Prohibitions

Additionally, users are explicitly prohibited from engaging in the following activities on the Octopus Ghostwriters website:

Employing automated tools to access, copy, or monitor content.
Using devices hindering Octopus Ghostwriters’ service delivery.
Introducing harmful materials disrupting Octopus Ghostwriters’ operations.
Unauthorized access attempts to any part of Octopus Ghostwriters.
Carrying out denial-of-service attacks or similar actions.
Submitting false low ratings or tarnishing the company’s reputation.
Disrupting the normal functioning of Octopus Ghostwriters.

Analytics

Third-party providers, such as Google Analytics, may be employed to analyze Octopus Ghostwriters’ performance.

Age Requirement

Octopus Ghostwriters services are exclusively available to individuals meeting their state’s legal age. By using our services, you confirm meeting the minimum age requirement and possessing the capacity to enter this agreement. Underage usage is prohibited.

Intellectual Property

User-provided content remains their intellectual property. Content, features, services, and functionality on Octopus Ghostwriters’ website are its intellectual property, protected by copyright and trademark laws. Unauthorized use is strictly prohibited.

Copyright Policy

We value intellectual property rights and address copyright violations promptly. False claims may lead to liability.

External Linking:

Links to external websites are not our responsibility. Review linked websites’ policies. By agreeing, you acknowledge Octopus Ghostwriters’ lack of liability for external site usage consequences.

Warranty Disclaimer

Octopus Ghostwriters offers its services “As-Is” and “As-Available.” We do not make any direct or implied representations or warranties about our service’s operations, shared content, or provided materials. Any information, materials, or content obtained from Octopus Ghostwriters is acquired at your own risk.

Octopus Ghostwriters disclaims warranties or representations regarding the service’s state, security, reliability, accuracy, or availability. We expressly disclaim all warranties, whether expressed, implied, statutory, or otherwise, including but not limited to merchantability, non-infringement, and fitness for a particular purpose.

The above disclaimer does not affect any mandated warranties applicable under relevant laws.

Limitation of Liability

Octopus Ghostwriters, its employees, and related individuals shall not be liable for any direct or indirect, special, punitive, incidental, or consequential damages arising from our service’s use. In case of claims, the claimant is responsible for all expenses, including attorney’s fees, for arbitration, litigation, or trial on appeal.

If Octopus Ghostwriters is found liable, it is restricted to the amount paid for the service, with no extra damages awarded. However, certain jurisdictions may not allow the exclusion of punitive, consequential, or incidental damages, so the above limitation may not apply.

Account Termination

Octopus Ghostwriters reserves the right to suspend or terminate your website account at any time and without prior notice or liability, under our sole discretion, and for any reason, including a breach of terms.

To discontinue your account with Octopus Ghostwriters, simply cease using our services. These terms’ provisions shall survive the termination of Octopus Ghostwriters’ services.

Governing Law

These Terms and Conditions are governed by the laws of the United States. Failure to enforce any right or provision shall not waive those rights. If a provision is deemed invalid by a relevant court, the remaining provisions shall remain in effect. These terms constitute the agreement between Octopus Ghostwriters and its users, superseding prior agreements.

Service Modifications

Octopus Ghostwriters reserves the right to withdraw, amend, or modify any aspect of our services or materials without notice. We are not liable for service unavailability. Access to certain components or the entire service may also be restricted.

Updates to Terms and Conditions:

Terms may change at any time at Octopus Ghostwriters’ discretion without notice. Users are advised to check the terms page regularly for updates. The “in effect” date at the top indicates the latest update.

Continued use of Octopus Ghostwriters’ services acknowledges and agrees to updated terms. In case of disagreement, refrain from using our services.

Waiver of Terms and Services:

No waiver of any provision shall be deemed a waiver of others. Failure to assert a right or provision does not waive it.

Acknowledgment:

By visiting the website or using Octopus Ghostwriters’ services, you agree to the current terms and conditions.